I writing you to let you know my satisfaction with the service that my mother and I have received from your Patient Advocate. We were without an aide and no one was scheduled, or aide said no one told her, the coordinator said she did. I called your agency on Sunday, I spoke to a representative and she worked hard on finding me an aide ASAP. I have a fractured knee and it was very hard taking care of my Mom with no one there. She has responded in a friendly, supportive manner and was very compassionate to my situation. Either way I did get an aide later that day and my follow up phone calls with her, have been as personable as the other phone conversations. Edison needs more people like her helping the patients and their caregivers.